Do you need a Chief Artificial Intelligence Officer (CAIO)?
Guest post by Matt Buskell of Rainbird Do you remember 1996? DVDs were launched in Japan, Travelocity became the first online booking agent, eBay and Ask Jeeves opened their online doors, and the Spice Girls had their first UK number one. It was an inflection point in technology. I spent a lot of time back then trying to convince executives that the internet was going to change the world and they needed to innovate. Not all of them got it. One large UK retailer said this about their internet strategy: “We’ve got it covered. We’ve hired a company to build...


